jillie is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have under Philippine data privacy law.
These highlights give you a quick overview of our privacy practices. Please read the full policy below for complete details.
All data transmitted between your device and jillie is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
jillie processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
You have the right to access, correct, and request deletion of your personal data held by jillie. You may also object to certain types of processing and withdraw consent at any time.
jillie does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used solely to operate and improve the jillie platform.
jillie retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
In the unlikely event of a personal data breach, jillie will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
This Privacy Policy ("Policy") describes how jillie ("jillie," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "User," or "Player") who access or use the jillie platform, including the website at jillie.app and any related mobile applications, services, or features (collectively, the "Platform").
This Policy applies to all personal data processed by jillie in connection with the operation of the Platform, including data collected during account registration, identity verification, gameplay, financial transactions, customer support interactions, and marketing communications.
By registering for a jillie account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
Scope Note: This Policy covers personal data processed by jillie as the data controller. It does not cover the privacy practices of third-party game providers, payment processors, or other external services, which are governed by their own privacy policies.
jillie is the data controller responsible for the personal data collected through the Platform. As data controller, jillie determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
jillie has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO with any privacy-related inquiries at the contact details provided in Section 15 of this Policy.
jillie collects the following categories of personal data in connection with the operation of the Platform:
Sensitive Personal Information: Where jillie collects information that may qualify as sensitive personal information under the DPA (such as government ID numbers), we apply additional safeguards and process such data only to the extent strictly necessary for identity verification and regulatory compliance.
jillie collects personal data through the following means:
The majority of personal data jillie holds is provided directly by you when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or update your account settings. You are not obligated to provide this information, but failure to do so may prevent you from using certain features of the Platform.
When you access and use the Platform, jillie automatically collects certain technical and usage data through cookies, web beacons, server logs, and similar technologies. This data is collected to ensure the Platform functions correctly, to detect fraud, and to improve the user experience.
jillie may receive personal data about you from third parties in the following circumstances:
jillie processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Identity and age verification (21+) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of a contract with you |
| Anti-money laundering compliance | Legal obligation (AMLA) |
| Fraud detection and prevention | Legitimate interest; legal obligation |
| Customer support | Performance of a contract with you |
| Marketing communications | Consent (you may withdraw at any time) |
| Platform analytics and improvement | Legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
jillie uses the personal data we collect for the following purposes:
Marketing Opt-Out: You may withdraw your consent to receive marketing communications from jillie at any time by updating your notification preferences in your account settings or by contacting our support team.
jillie does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
jillie engages trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud prevention services, and customer support tools. These providers are contractually bound to process your data only on jillie's instructions and in accordance with applicable data privacy laws.
Certain technical data (such as player session identifiers) may be shared with licensed third-party game providers to facilitate gameplay. These providers operate under their own privacy policies and are independently licensed.
jillie may disclose personal data to Philippine regulatory authorities (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, or courts where required by law, court order, or regulatory directive. jillie will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jillie's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.
jillie uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of jillie.
jillie retains personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA requirement) |
| Gaming history and session data | 5 years after account closure |
| Customer support records | 3 years after resolution |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical and access logs | 12 months on a rolling basis |
After the applicable retention period, personal data is securely deleted or anonymized in accordance with jillie's data disposal procedures.
jillie implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While jillie takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your account credentials and should notify jillie immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillie:
To exercise any of these rights, please contact jillie's Data Protection Officer using the contact details in Section 15. jillie will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
Please Note: Certain rights may be limited where jillie is required to retain or process your data to comply with legal obligations, such as anti-money laundering record-keeping requirements under Philippine law.
jillie is strictly an adults-only platform. You must be at least twenty-one (21) years of age to register and use the Platform. jillie does not knowingly collect personal data from individuals under the age of 21. If jillie becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on jillie, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.
jillie primarily processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, for example where cloud infrastructure or game provider systems are hosted internationally.
Where such transfers occur, jillie ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to apply data protection standards equivalent to those required under Philippine law. jillie will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
jillie reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. The date of the most recent revision will be indicated at the top of this page.
Where changes are material, jillie will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendments constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how jillie protects your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jillie, please contact our Data Protection Officer:
If you are not satisfied with jillie's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available through official Philippine government channels.
Your privacy and security are our priority. Join thousands of Filipino players who trust jillie for a safe, fair, and exciting online gaming experience – all in Philippine Peso.
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